Verification requirements
What TeePay asks for to verify your identity and your business, for each business type.
Before you take live payments, TeePay verifies who you are and what your business is. You submit everything from the dashboard under Settings: your ID in Identity Verification, then your business in Business → Business Information and Business → Verification Documents. Our team reviews each submission and tells you the outcome. If something is rejected, you see the reason, fix it and request verification again.
Your ID is verified first
Every business is verified on top of its owner's identity. Submit your ID through Identity Verification before you request business verification. Sole proprietors and NGOs submit their ID before they can even add business details. A business is approved only once the owner's ID is verified. Once your ID is verified, your account name is taken from it.
Requirements can vary by account
The tables below are TeePay's standard requirements. TeePay can ask for different details or documents depending on your country and business type, and can make a detail required, optional or not needed. Business Information and Verification Documents in your dashboard always show the exact list for your account.
Identity (every account)
| Requirement | Details |
|---|---|
| Full name | As shown on your ID: first and last name, 3 to 120 characters. Once your ID is verified, this becomes your account name. |
| ID type | National ID, passport, driver's licence or voter ID. |
| ID number | 4 to 40 characters: letters, numbers, spaces or hyphens, with at least 4 letters or digits. Your dashboard only ever shows the last four. |
| Date of birth | You must be at least 18. |
| Gender | Female, male, other, or prefer not to say. |
| Residential address | Up to 240 characters. |
| Occupation | Up to 80 characters. |
| Front of your ID | Always required. |
| Back of your ID | Required for every ID type except a passport. The front and back must be separate files. |
Business information (every business type)
| Requirement | Details |
|---|---|
| Business type | Sole proprietor, registered company, or non-profit organization (NGO). The NGO type is offered in Tanzania. |
| Business name | As registered, or the name you trade under. Up to 120 characters. |
| Business address | Up to 240 characters. |
| Industry | Chosen from the list in the dashboard. |
| Website | Optional. A full web address starting with http:// or https://. |
| Description | What your business does, 10 to 500 characters. |
Number formats
Numbers follow the rules of your country. Accounts in Tanzania, and accounts without a country set, use the Tanzania rules.
| Requirement | Tanzania | Other countries |
|---|---|---|
| Tax identification number (TIN) | Exactly 9 digits. You can type 123-456-789 or 123 456 789; it is saved as 9 digits and shown as 123-456-789. | Up to 40 characters: letters, numbers, spaces or hyphens. |
| Company registration number | BRELA registration number: 6 to 12 digits. Spaces are ignored. | 3 to 40 characters: letters, numbers, spaces, / or -. Saved in capital letters. |
| Business licence number | 3 to 40 characters: letters, numbers, spaces, / or -. Saved in capital letters. | Same as Tanzania. |
| NGO registration number (NiS) | 4 to 40 characters: letters, numbers, / and -, with at least one number, for example 00NGO/R/5912 or I-NGO/00007838. Saved in capital letters. | Same as Tanzania. |
If you change a number later, upload its document again: a new TIN needs a new TIN certificate, a new registration number a new certificate of incorporation, a new licence number a new business licence, and a new NGO registration number a new NGO certificate.
Sole proprietor
| Requirement | Details |
|---|---|
| Owner's ID | Submitted through Identity Verification before you add business details. |
| Tax identification number (TIN) | Required. See number formats. Enter it exactly as shown on your TIN certificate. |
| Tax Identification Certificate (TIN) | PDF only, up to 5 MB. |
Registered company
| Requirement | Details |
|---|---|
| Owner's ID | Verified through Identity Verification before the business can be approved. |
| Company registration number | Required. In Tanzania, your BRELA registration number (6 to 12 digits). See number formats. |
| Business licence number | Required in Tanzania, optional in other countries. See number formats. |
| Tax identification number (TIN) | Required. See number formats. |
| Business License | A current trading or business license. PDF, JPG, PNG or WEBP, up to 5 MB. |
| Certificate of Incorporation | Your company's certificate of incorporation. PDF, JPG, PNG or WEBP, up to 5 MB. |
| Tax Identification Certificate (TIN) | PDF only, up to 5 MB. |
Non-profit organization (NGO)
Offered to organizations in Tanzania registered with the NGO registrar.
| Requirement | Details |
|---|---|
| Owner's ID | Submitted through Identity Verification before you add the organization's details. |
| NGO registration number (NiS) | Required. As shown on your certificate of registration, for example 00NGO/R/5912 or I-NGO/00007838. See number formats. |
| Document title | Required. The title printed on your certificate, for example "Certificate of Registration". 2 to 120 characters. |
| NGO registration certificate | The certificate of registration issued by the NGO registrar. PDF, JPG, PNG or WEBP, up to 5 MB. |
File requirements
- ID photos (front and back): JPG, PNG or WEBP photos only (no PDF), up to 5 MB each.
- TIN certificate: PDF only, up to 5 MB.
- Other business documents (business licence, certificate of incorporation, NGO registration certificate): PDF, JPG, PNG or WEBP, up to 5 MB each.
- A business document's file name must end with the extension of its format:
.pdf,.jpgor.jpeg,.png, or.webp. - Empty files are refused, and every upload is scanned. If a file fails the security scan, upload a different one.
Once you are verified, finish the go-live checklist.